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Help Scout MCP
42
Stack Score
Editorial pick✓ Verified workingMCP server
Help Scout MCP logo

Help Scout MCP

Help Scout shared inbox + Docs + Beacon.

Try Help Scout MCP

Best for

Best for SMB customer support teams running Help Scout.

At a glance

Pricing
open-source
Setup time
20 minutes
Learning curve
easy
Last verified
5/25/2026

What we love

  • ✓Help Scout-maintained
  • ✓Strong fit for SMB CS teams
  • ✓Easy auth + setup

Where it falls short

  • −Help Scout plan needed
  • −Limited webhook surface vs Zendesk
  • −Smaller community than Zendesk

Pricing

✓ Pricing verified Jun 14, 2026

1 tier

Open-source

$0

perpetual

  • ✓MIT

Overview

MCP server for Help Scout — Conversation + Customer CRUD, Docs/Beacon read, mailbox management. Help Scout API key auth.

Key features

  • ●Conversation + customer CRUD
  • ●Docs + Beacon read
  • ●Mailbox + assignment
  • ●Tag + custom fields
  • ●API-key auth

Best use cases

SMB CS automation

Let Claude pre-draft Help Scout replies based on Docs articles.

Mailbox routing

Auto-route incoming conversations to the right team based on content.

Integrations

Help Scout
Slack
Salesforce
HubSpot

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