Intercom MCP

Overview

Key features

• ●Conversation read + reply
• ●User lookup
• ●Tagging + assignment
• ●Articles + Help Center
• ●OAuth + token

Exposed tools

The MCP-tool names this server exposes. Your agent can invoke any of these when this server is connected.

• INTERCOM_GET_A_CONTACT
  Fetch details of a single contact.
• INTERCOM_CREATE_OR_UPDATE_A_COMPANY
  Create or update a company.
• INTERCOM_DELETE_A_COMPANY
  Delete a single company.
• INTERCOM_DELETE_A_CONTACT
  Delete a single contact.
• INTERCOM_RETRIEVE_COMPANIES
  Fetch a single company by company_id or name.
• INTERCOM_RETRIEVE_A_COMPANY_BY_ID
  Fetch a single company by ID.
• INTERCOM_UPDATE_A_COMPANY
  Update a single company by ID.
• INTERCOM_UPDATE_A_CONTACT
  Update an existing contact (user or lead).
• INTERCOM_LIST_ALL_COMPANIES
  List companies sorted by last request.
• INTERCOM_SCROLL_OVER_ALL_COMPANIES
  Scroll through huge company datasets.
• INTERCOM_LIST_ATTACHED_CONTACTS
  List all contacts that belong to a company.
• INTERCOM_LIST_ATTACHED_COMPANIES_FOR_CONTACT
  List companies associated with a contact.
• INTERCOM_ATTACH_A_CONTACT_TO_A_COMPANY
  Attach a company to a contact.
• INTERCOM_DETACH_A_CONTACT_FROM_A_COMPANY
  Detach a company from a contact.
• INTERCOM_LIST_ATTACHED_SEGMENTS_FOR_COMPANIES
  List segments for a company.
• INTERCOM_LIST_ATTACHED_SEGMENTS_FOR_CONTACT
  List segments associated with a contact.
• INTERCOM_LIST_SUBSCRIPTIONS_FOR_A_CONTACT
  List subscription types attached to a contact.
• INTERCOM_ADD_SUBSCRIPTION_TO_A_CONTACT
  Add a subscription to a contact.
• INTERCOM_REMOVE_SUBSCRIPTION_FROM_A_CONTACT
  Remove a subscription from a contact.
• INTERCOM_LIST_TAGS_ATTACHED_TO_A_CONTACT
  List all tags attached to a specific contact.
• INTERCOM_ADD_TAG_TO_A_CONTACT
  Tag a specific contact.
• INTERCOM_REMOVE_TAG_FROM_A_CONTACT
  Remove a tag from a contact.
• INTERCOM_MERGE_A_LEAD_AND_A_USER
  Merge a lead contact into a user contact.
• INTERCOM_CREATE_A_NOTE
  Add a note to a contact.
• INTERCOM_LIST_ALL_NOTES
  List notes for a contact.
• INTERCOM_LIST_CONVERSATIONS
  List conversations with filters and pagination.
• INTERCOM_GET_CONVERSATION
  Retrieve a conversation by ID.
• INTERCOM_CREATE_CONVERSATION
  Create a new conversation.
• INTERCOM_REPLY_TO_CONVERSATION
  Reply to an existing conversation.
• INTERCOM_CLOSE_CONVERSATION
  Close (resolve) a conversation.
• INTERCOM_REOPEN_CONVERSATION
  Reopen a closed conversation.
• INTERCOM_ASSIGN_CONVERSATION
  Assign a conversation to an admin or team.
• INTERCOM_SEARCH_CONVERSATIONS
  Search conversations with filters and sorting.
• INTERCOM_LIST_ALL_ADMINS
  List admins for a workspace.
• INTERCOM_RETRIEVE_AN_ADMIN
  Retrieve details of a single admin.
• INTERCOM_IDENTIFY_AN_ADMIN
  View the currently authorised admin.
• INTERCOM_SET_AN_ADMIN_TO_AWAY
  Set an Admin as away for the Inbox.
• INTERCOM_LIST_ALL_ACTIVITY_LOGS
  Log of activities by all admins in an app.
• INTERCOM_LIST_ALL_HELP_CENTERS
  List Help Centers.
• INTERCOM_RETRIEVE_A_HELP_CENTER
  Fetch a Help Center by ID.
• INTERCOM_LIST_ALL_COLLECTIONS
  List Help Center collections.
• INTERCOM_RETRIEVE_A_COLLECTION
  Fetch a Help Center collection.
• INTERCOM_CREATE_A_COLLECTION
  Create a Help Center collection.
• INTERCOM_UPDATE_A_COLLECTION
  Update a collection.
• INTERCOM_DELETE_A_COLLECTION
  Delete a collection.
• INTERCOM_LIST_ALL_ARTICLES
  List all Help Center articles.
• INTERCOM_RETRIEVE_AN_ARTICLE
  Fetch a Help Center article.
• INTERCOM_CREATE_AN_ARTICLE
  Create a new Help Center article.
• INTERCOM_UPDATE_AN_ARTICLE
  Update an article.
• INTERCOM_DELETE_AN_ARTICLE
  Delete an article.
• INTERCOM_SEARCH_FOR_ARTICLES
  Search Help Center articles.

Best use cases

Integrations

Intercom

Slack

Salesforce

HubSpot